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SCIEX Now™ Support Network

The Destination for All Your Support Needs.


You are automatically registered to SCIEX Now Online, enrolled to your SCIEX University learning path, and set up for success.

SCIEX University

Best-in-class content, personalized learning paths - delivered using the latest memory science techniques.

Workflow Support

Whatever your challenge, the SCIEX Support team is here to help you achieve your scientific goals quickly and efficiently.

Self Help Resources

Our Knowledge Base and Community help you move your science forward with the answers you need from SCIEX experts as well as your peers.

Lab Enhancement Services

A holistic approach to your lab to increase productivity and reduce system downtime. We help you meet tight deadlines, improve the quality of results and ultimately increase your profit.

Product & Data Security

Increase your confidence with compliance services to help you safeguard your data, confirm data integrity, and ensure system modifications can be traced.


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  • お客様の設定に基づいた内容にてSCIEXからのお知らせを受信



SCIEX Headquarters
Legal Entity: Sciex LLC
500 Old Connecticut Path
Framingham, MA 01701

SCIEX Sales and Service
(For all Countries in the Americas except Brazil)
1201 Radio Road
Redwood City, CA 94065


Request Support
Phone: 1 877 740 2129
Fax: 1 800 343 1346

Service Contracts
Email: servicesales@sciex.com
Phone: 1 877 740 2129 Opt 1,2
Fax: 1 800 343 1346


Mon-Fri: 5:00 AM-5:00 PM PT

General Ordering
Email: sales.americas@sciex.com
Phone: 1 877 740 2129 Opt 1,1
Fax: 1 800 343 1346

Order Service Contracts or Parts
Email: servicesales@sciex.com
Phone: 1 877 740 2129 Opt 1,3
Fax: 1 800 343 1346

Service or Service Spare Parts
Email: customercare@sciex.com
Phone: 1 877 740 2129 Opt 1,3
Fax: 1 800 343 1346