SCIEX Now機能リクエスト

SCIEX Now機能リクエストへようこそ。SCIEX Nowの新機能や現在の機能のアップデートに関するアイデアを投稿することができます。「アイデアを投稿する」をクリックしてあなたの考えをお聞かせ下さい。

投稿されたアイデアは、私たちのチームで検討し、できるだけ早く投稿を更新します。再度このスペースにお越しいただければ、あなたのアイデアの更新をご確認いただけます。

最近追加された機能や最も人気のある機能などで切り替えてご確認いただけます。特定のSCIEX Now機能に興味がありますか?その場合、その機能でフィルタリングをしてください。新しいリクエストを投稿いただける場合は、その機能の価値などをできるだけ詳細に記述して下さい。

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User can see who is defined as owner of an instrument

When you are defined as an user of an instrument in Sciex Now, you can not see who is defined as owner. Only the o...

0 コメント Feb 09, 2023 22 Views Feature:Instruments
  • 1 0
  • Under Consideration

    Feb 09, 2023 1 Instruments Under Consideration

    Remove inactive software from my profile

    Since I only access this space intermittently, I find it hard to navigate, including evaluating which software lic...

    0 コメント Jul 20, 2023 178 Views Feature:Licenses & Activation
  • 5 1
  • Under Consideration

    Jul 20, 2023 5 Licenses & Activation Under Consideration

    Ability to remove software from my profile

    I can remove/modify instruments in my profile, but not software.  It would be useful to add/remove software s...

    0 コメント Apr 12, 2023 8 Views Feature:Instruments
  • 0 0
  • Under Consideration

    Apr 12, 2023 0 Instruments Under Consideration

    make 'Activate Software' available via 'My Software'

    it would be more intuitive to find the 'Activate Software' functionality via 'My Software' on the left sidebar.&nb...

    0 コメント Aug 16, 2022 10 Views Feature:Licenses & Activation
  • 0 0
  • Under Consideration

    Aug 16, 2022 0 Licenses & Activation Under Consideration

    Additional Information when adding and Instrument

    When adding an instrument, you only ask for the serial number.  In addition to the serial number, a user-defi...

    0 コメント Sep 15, 2022 187 Views Feature:Instruments
  • 0 0
  • Under Consideration

    Sep 15, 2022 0 Instruments Under Consideration

    Support case category "instrument support"

    Idea received from customer:

    I would appreciate an issue category called "instrument support".

    0 コメント Apr 29, 2019 18 Views Feature:Cases
  • 0 1
  • Completed

    Apr 29, 2019 0 Cases Completed

    Assigning Deputy Contacts

    In our group four peaple are looking for the wellbieng of our instrumentation. In cases when one person is opening...

    2 コメント Sep 28, 2021 107 Views Feature:Cases
  • 2 0
  • Completed

    Sep 28, 2021 2 Cases Completed

    show serial number in list view when submitting a case

    It would be helpful to not only show the instrument (nick)name but the serial number also in the list when submitt...

    0 コメント Mar 19, 2019 21 Views Feature:Cases
  • 1 1
  • Completed

    Mar 19, 2019 1 Cases Completed

    Instrument Nickname visible in Cases

    Would it be possible to see the Nickname of my Instrument also in a Software or Hardware Case, which I submit?

    2 コメント Mar 19, 2019 57 Views Feature:Cases
  • 4 1
  • Completed

    Mar 19, 2019 4 Cases Completed

    Option to remove assets from my SCIEXNow inventory

    Right now there is no way to remove an asset from my list of either instruments or license keys.

    0 コメント Oct 09, 2019 55 Views Feature:Cases
  • 1 0
  • Completed

    Oct 09, 2019 1 Cases Completed

    Allow support cases to be opened by AID

    purchased licenses come with support independent of an instrument serial number it should be possible to open a ca...

    0 コメント Apr 30, 2019 22 Views Feature:Cases
  • 0 1
  • Completed

    Apr 30, 2019 0 Cases Completed

    Activity Stream Creation

    Have an activity stream on the dashboard which shows all customer activities  like:

    -Surveys Completed...

    0 コメント Oct 03, 2019 55 Views Feature:Cases
  • 2 0
  • Closed

    Oct 03, 2019 2 Cases Closed

    instruction to find MAC address on windows 10

    Idea receved from customer:

    Give information how to find MAC adress on windows 10!

    0 コメント Apr 29, 2019 18 Views Feature:Cases
  • 1 1
  • Completed

    Apr 29, 2019 1 Cases Completed

    option to search and filter cases

    Idea received from customer:

    I would like to be able to search and filter cases by for example: instrument,...

    0 コメント Apr 29, 2019 21 Views Feature:Cases
  • 1 1
  • Completed

    Apr 29, 2019 1 Cases Completed

    improve MAC address directions

    idea received from customer:

    directions for identifying MAC address could be clearer, more complete. I'm us...

    0 コメント Apr 29, 2019 12 Views Feature:Cases
  • 0 1
  • Completed

    Apr 29, 2019 0 Cases Completed

    exit button when creating case

    Improvement idea received from customer:

    "for a new case there is no "Exit"_button but only "Close Case"=it...

    0 コメント Oct 16, 2019 52 Views Feature:Cases
    Oct 16, 2019 4 Cases Completed

    Innovation Advisory Board Member Status - Indicated on Front Dashboard

    Show that customer is part of the IAB on the SCIEX Now Dashboard

    0 コメント Oct 03, 2019 53 Views Feature:Cases
  • 2 0
  • Closed

    Oct 03, 2019 2 Cases Closed

    Can we send periodic emails with updates?

    We are always adding new Knowledge Articles and Feature Requests to our portal to help our users. I think it would...

    0 コメント Jul 18, 2019 37 Views Feature:Cases
    Jul 18, 2019 8 Cases On Hold

    Field Service Reports available through SciexNow

    Automatic upload of FSR to SciexNow portal once case has been debriefed by Engineer. 

    4 コメント Mar 30, 2022 232 Views Feature:Notifications
  • 23 0
  • On Hold

    Mar 30, 2022 23 Notifications On Hold

    Manage licenses - change assigned user/instrument

    At the moment I have no option to assign a software license to a different instrument or a different user. I alway...

    4 コメント Jan 02, 2024 142 Views Feature:Licenses & Activation
    Jan 02, 2024 7 Licenses & Activation On Hold

    TEST ELLEN

    TEST AGAIN

    0 コメント Mar 21, 2022 157 Views Feature:Notifications
  • 0 0
  • Completed

    Mar 21, 2022 0 Notifications Completed

    Knowledge Articles should contain hashtags and recommndations for similar articels

    We have a growing number of knowledge base articels (KBA). 

    It would be great, if they would contain ha...

    0 コメント Feb 27, 2023 162 Views Feature:Knowledge Base Articles
    Feb 27, 2023 5 Knowledge Base Articles Closed

    Instruments view as table with sort & filter option

    Idea received from customer:

    I would like to be able to view my instruments as a table, and sort and filter...

    0 コメント Apr 30, 2019 26 Views Feature:Cases
    Apr 30, 2019 6 Cases On Hold

    Newslatter or Portal Notification for new Software Hotfixes or Updates

    automatic email for something similar send out, if new Hotfix or and Upgrade is avaibale for an already registered...

    4 コメント Feb 05, 2020 81 Views Feature:Cases
  • 14 0
  • On Hold

    Feb 05, 2020 14 Cases On Hold

    Increase Upload Limit for Customers

    One piece of feedback I have received from customers is that the service packages generated from Sciex OS are too ...

    2 コメント Nov 08, 2021 222 Views Feature:Cases
  • 14 1
  • Completed

    Nov 08, 2021 14 Cases Completed

    Improvement to the Registered Software Page

    Display "My Software" in more comprehensive grid format (not so much scrolling and provide filting options). ...

    0 コメント Jul 05, 2019 33 Views Feature:Cases
  • 4 0
  • On Hold

    Jul 05, 2019 4 Cases On Hold

    Create a new Software Details Page

    Create a new Software Details page that links from the main Registered Software page.  ...

    0 コメント Jul 05, 2019 23 Views Feature:Cases
  • 3 0
  • On Hold

    Jul 05, 2019 3 Cases On Hold

    Course catalog Overview

    Idea received from customer: A better overview would be good. For me it is quite difficult to find some overview...

    0 コメント Nov 27, 2024 3 Views Feature:Training
    Nov 27, 2024 0 Training On Hold