For research use only. Not for use in diagnostic procedures.
There is a new section on the SCIEX website for the Software Product Lifecycle. The link is here: https://sciex.com/software-support/software-support-policy.
If the upgrade is listed as complimentary, the upgrade should be free. Software and upgrades can be downloaded here: https://sciex.com/software-support/software-downloads.
Analyst and the AAC Server software appear by default on Software Product Lifecycle page, but other types of software can be selected by clicking on the dropdown menu at the top of the table (see image below).