Resolving the Report Error in SCIEX OS Software: "Error during Report generation"

日付: 10/22/2019
カテゴリー: SCIEX OS

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For research use only. Not for use in diagnostic procedures.

Issue Description

When creating a report in SCIEX OS software, a message appears "Error during Report generation. Can't find custom .xml file with tags in Report Template word document" (see image below).

User-added image


This error is generated when an output report (that does not have xml tags) is used as a template instead of an actual report template (that does contain tags). These report templates are typically found in the folder C:\ProgramData\SCIEX\Analytics\Reporter
Please check that the correct document has been chosen from this folder, and if not, chose a report template with xml tags.