Remote Data Access Software Error on MALDI TOF/TOF™ instruments

日付: 11/09/2020
カテゴリー: Academia Omics , Pharma CRO

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For research use only. Not for use in diagnostic procedures.


When setting up ProteinPilot™ Software or the imaging acquisition software for the MALDI TOF/TOF™ Systems, a RDA (Remote Data Access) software error message is received: "TOF/TOF Imaging Acquisition Software. The client components used to communicate with the instrument are newer than those found on the instrument. Please update the Remote Data Access service on the instrument."

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Both types of software install alongside a specific version of the RDA software, and to resolve the error, the 4800 or 5800 MALDI TOF/TOF System mass spectrometer needs to have the same RDA software version as the ProteinPilot Software or the imaging acquisition software. For ProteinPilot Software to communicate with another PC, the RDA software needs to be the same on both PCs, and there is a strict requirement that the RDA version on the server must not be higher than the version on the client PC client version.

The RDA version on the older tissue imaging acquisition software will need to be upgraded to the most current RDA version prior to use. To obtain the most current version of RDA, please contact SCIEX technical support or a link to a free download.