Unable to Configure a Shimadzu LC System after Upgrading to Analyst® 1.7 Software

日付: 10/04/2019
カテゴリー: Analyst Software

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For research use only. Not for use in diagnostic procedures.

Issue Description

A Shimadzu LC system may not be recognized and may not be able to be configured by the Analyst 1.7 software if the computer image on the PC was not sourced from SCIEX. Some users using self-sourced PCs with an alternate, non-SCIEX computer image have been unable to configure their Shimadzu LC systems after upgrading to Analyst® 1.7 software. This issue does not appear to be related to the version of operating system used since the issue has been seen on both Windows 10 and Windows 7, 64-bit computers.


The issue was caused by a few dynamic link library files (with extension .DLL) that were missing from the non-SCIEX sourced image. Please consult with SCIEX technical support for further assistance and to obtain copies of the missing files.