Analyst® 1.7 Software Patch for Windows 10 Update 1709 Installation Error|質量分析計・LC-MS/MSシステムのSCIEX


日付: 03/14/2018
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For research use only. Not for use in diagnostic procedures.


Issue Description

When installing Analyst® 1.7 software with Hotfix 1 and the patch for Analyst 1.7 for Windows 10 Update 1709, the following error message was received, "You must have Analyst 1.7 software installed to install Analyst 1.7 Patch for Windows 10 Update 1709."

Analyst 1.7 patch error


Resolution

To resolve this error message, uninstall any previous version of Analyst software (such as Analyst 1.6.3) as well as Analyst 1.7, and then reinstall Analyst 1.7 with Hotfix 1 and the Analyst 1.7 Patch for Windows 10 update 1709.